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The Best Cloud VoIP Solution for Small Business
It is no secret that most businesses are foregoing the traditional mode of communication, which is the traditional phone lines. Instead, they are now switching to other feasible mediums such as PBX phone systems. These are much cheaper and hassle-free compared to the traditional phone systems that have been in use for generations which is cloud VoIP solution.
The Top 12 Best International Calling Apps
If you deal with international clients, you can’t just choose any app on the market. You need one that lets you stay in touch with your customers without incurring huge fees.
The Best Way To Design an IVR Menu For Your Office
There are different ways to design an prompted IVR menu for a business. Here we will discuss the best way to design an IVR menu for your office.
Business phone apps, Should My business Using them?
Business phone apps are quickly turning into a viable alternative to VoIP services in the modern office. For most offices, the question is: should my business be using business phone apps? Just like VoIP phone services removed the need for expensive cables, physical extensions, operators and more, the business phone app is poised to remove the need for hardware altogether.
What kind of VoIP equipment should I still invest in?
Nowadays, should we still invest in VoIP equipment since everything is going to cloud? With rapidly changing technology every day, communication and information technology are taking massive leaps. Now, businesspeople have a completely changed perspective of viewing their communication medium. Whether be it in the office or at home, communication has never been smoother. The best part is, with time it only seems to get better!
Artificial Intelligence Contact Center Is Happening
Not all call centers operate the way you’re used to, where you get directed to a call center employee who then addresses your concerns. Instead, more and more, artificial intelligence or AI has slipped into the mix.
VoIP Integrations To Slack, Pros, And Cons.
Slack is the latest enterprise productivity tool that no office can do without. As we covered in a recent post, unfortunately, Slack cannot make VoIP calls directly. However, there are ways to make VoIP Integrations To Slack and make it power tool for your business.
Understanding VoIP Over Fiber Networks
Nowadays, Fiber internet is becoming more and more common, and running VoIP over fiber network is decent solutions for most small business. But trying to figure out the best options for your phone service or VoIP options can be confusing. Especially for individuals that are not in the business of providing these features and services to businesses.
Twilio Phone System Vs. GenVoice, The Best Alternative!
You may hear of Twilio, and wondering if Twilio provides a phone system, like Twilio phone system? It is very important that offices have a reliable and smooth communication network. This should be the case internally within the employees and externally with the outside world. Smooth, fast and efficient means of communication is an important pillar of holding a workplace together.
Google Voice VS. GenVoice, The Best Alternative For Your Business?
Businesses are always trying to cut costs when possible. If there’s a free telephone service that provides voicemail functionality, call forwarding, and more, then why not try it out? After all, it’s better than paying for these services every month.